Welcome to the Grishko Dance Wear Store FAQ. Here, we aim to provide clarity and support for every step of your dance journey, from selection to delivery and beyond.

About Grishko Dance Wear Store

Target Audience: Our store serves a global family of dancers of all ages and levels—from young students taking their first plié in our Kids ballet shoes, to dedicated studio dancers, and professional performers preparing for stages like the Bolshoi. We cater to all genders with dedicated Boys’ and Men’s lines and offer everything from practice to performance.

Store Style: We embody Classic Excellence with a touch of Magnifique innovation. Our style is professional, passionate, and globally-minded, reflecting the precision and artistry of dance itself.

Product Characteristics: Our range is Inclusive & Extensive, featuring performance-driven design. We offer specialized items like Heat Retention Wear (with sauna effect) for optimal warm-up, professional Pointe shoes from the Grishko Academy line, and complete solutions from Dance shoes and Dance wear to Stage Costumes and Accessories.

Products & Sizing

Do you offer products for all ages and genders?
Absolutely. Our Inclusive & Extensive Range includes dedicated lines for Kids, Boys’ and Men’s, as well as women’s wear. We have everything from a child’s first ballet slipper to professional-grade performance wear.
What makes your dancewear “Performance-Driven”?
Every seam, fabric, and design element is engineered to support movement, durability, and comfort. This philosophy extends across all collections, from our foundational Classic Excellence to innovative lines like Heat Retention Wear and the Bolshoi Stars. Magnifique collection.
Where can I find specialized shoes like Pointe or Character shoes?
You can explore our specialized footwear under the Dance shoes menu, which includes sub-categories for Folk & Character Shoes, Jazz Shoes, and professional Pointe shoes within the Grishko Academy line.

Ordering, Payment & Account

What payment methods do you accept?
To ensure a seamless global experience, we accept all major international payment methods: Visa, MasterCard, JCB, and PayPal. All transactions are securely encrypted for your peace of mind.
Do I need to create an account to place an order?
While creating an account can speed up future purchases and allow you to track orders easily, it is not mandatory. You can check out as a guest.
Can I modify or cancel my order after placing it?
Please contact us immediately at [email protected] if you need to modify or cancel an order. We process orders quickly, so we can only assist if your request is received before your order enters the packing stage.

Shipping & Delivery

Where do you ship, and how long does delivery take?
We proudly offer Worldwide Delivery to most regions. All orders are handpicked and packed within 1-2 business days. After dispatch:
  • Standard Shipping (DHL/FedEx): 10-15 business days. Flat rate of $12.95.
  • Free Shipping (EMS): 15-25 business days for orders over $50.
Note: Delivery to some parts of Asia and remote areas may be unavailable or delayed. You will be notified at checkout if your location is affected.
Do you offer free shipping?
Yes! We offer free shipping via EMS on all orders over $50. This is an excellent option for budget-conscious dancers planning ahead for studio essentials or bulk orders like Kids Stage Costumes.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing your tracking number and a link to monitor your package’s journey to your doorstep.

Returns & Exchanges

What is your return and exchange policy?
We believe your dancewear must fit perfectly. If you are not satisfied, we offer a straightforward return policy.
  • Return Window: 15 days from the date you receive your order.
  • Condition: Items must be unused, in their original packaging with all tags attached.
This policy applies to our entire range, from Grishko Academy pointe shoes to Men’s wear.
How do I initiate a return or exchange?
Please contact our dedicated support team at [email protected] to initiate the process. Our team, based in Baltimore, will guide you through the simple steps.
Are there any items that cannot be returned?
For hygiene and safety reasons, any item that is worn, used, or has its original packaging/tags removed cannot be accepted for return.
Need Further Assistance?
Our team, as passionate about dance as you are, is ready to support your journey. For any questions not covered here, please reach out.
Email: [email protected]
Store Address: Grishko Dance Wear Store, 2778 Hickory Heights Drive, Baltimore, US 21201

Grishko Dance Wear Store – Delivering passion and performance worldwide.

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